Quick and efficient

We answer calls in under 10 seconds

Quality without compromise

Trusted by thousands every day

24/7 Monitoring

All equipment included

Get Started in 3 Easy Steps


Pick Your Plan Choose the right plan that suits your situation.


Receive Your Equipment We’ll send you your equipment via next working day delivery.


Rest assured Our care team are now there for you 24 hours a day 365 days a year.

Providing the highest level of quality service

With an average response time of just 10 seconds, our UK based monitoring centre handles thousands of careline calls everyday.

No matter which of our affordable careline plans that you choose, our highly trained operators are skilled at handling any situation, whether it’s a minor issue or an emergency.



Learn more about our service

Yale Y500 key safe

Enhance your careline service with a key safe

Our simple price plans are designed to suit all budgets. Getting your personal alarm couldn’t be simpler – no complicated paperwork, free next day delivery and no hidden equipment fees.

Careline24 - Your Personal Alarm

Our priority is to provide emergency help as quickly and as effectively as possible. No matter what the situation, we will be here for you and your loved ones 24 hours a day, 365 days a year. Watch our video to find out how our service works.

A parcel being delivered by a courier

Free Next Working Day Delivery

We understand that it’s important you get your careline alarm as quickly as possible. That’s why we send all our parcels via Royal Mail Tracked 24 service. Just be sure to complete your order by 1 pm to get your new careline alarm as quickly as possible.

Find out why thousands of families around the UK trust us to look after their relatives.

Request Your Free Info Pack

Our free brochure contains everything you need to know about our careline service.

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