Fall Alarm Plan

  • Save £10 with code FALL10 (normally £149)*
  • Automatically detect a fall
  • Button press for all emergencies
  • 200m Range
  • Lightweight and comfortable
  • Affordable and efficient

What is Fall Alarm?

A fall alarm works in exactly the same way as a Pendant Alarm, with some added features. You can press the sensor to activate your alarm but it will also detect when you have a fall and automatically activate your alarm. It is the perfect solution for those living with increased fall risk.

What does a Fall Alarm do?

By using advanced technology, our Fall Alarm detects falls automatically and alerts our Care Team. In the event of a fall, its innovative algorithm measures loss of altitude and speed, alerting you if you are unable to move.

Key Features:

  • Works like a pendant alarm.
  • Automatically detects falls.
  • Raises an alert, even if you can’t.
  • Easily cancel false alerts with inbuilt delay.
  • Extended range of 200m from the base unit, ideal for home and garden.

How our Fall Alarms Work


Using your Fall Alarm The sensor will detect when you take a fall and automatically contact our care team within seconds. There are also SOS buttons you can press both on the sensor and on the base unit itself.


We answer Moments later, our experienced and friendly care team will begin speaking to you through the loudspeaker on your base unit. We’ll ask you some questions, assess your situation and get you the help that you need.


Help is on the way We’ll organise the most appropriate help for you based on your situation, whether that means contacting your keyholders, or the emergency service to ensure you are not alone and to get the medical attention you need.

Special offer


This month you can get a £10 discount if you place an order for our Fall Alarm plan.

Use code FALL10 at the checkout.

* Customers ordering over the phone must mention the offer code when speaking to our team.

Personal Alarm Equipment

When you order our standard Fall Alarm Plan you will receive two pieces of equipment.

Base Unit

The fall detector base unit is extremely simple to install and operate. Much like the careline alarm plan, the detector will be paired to the unit and when activated, a member of our friendly care team will talk through the loudspeaker to establish the type of emergency, whether this is an automatic fall or any other type of incident.

Key Features

• Easy to install
• Clear Communication
• Power and telephone failure alerts
• Simple to operate

Fall Sensor

Just like our Pendant Careline Alarm Plan, the fall detector has a button which can be used in an emergency. Unlike the pendant alarm, the fall detector will automatically send an alert to the monitoring centre if it detects a particular type of fall. The fall detector is worn on the wrist on a simple and elegant band. It looks like a smartwatch and is discreet.

Key Features

• Automatically detects falls
• Up to 200m range
• Simple and elegant design
• Waterproof
• Wireless signal

The Defender Combination Dial key safe

Limited Time Offer

Free Key Safe Worth £29

This month, we’re giving away a Defender Combination Dial Key Safe (pictured) free with all Fall Alarm plan orders.

The Defender is an easy to use, highly secure combination dial key safe with a 4-digit combination wheel allowing for thousands of potential code options. The metal body ensures durability and the code cover door provides added security.

To claim your free key safe, order online and apply the coupon code ‘KEYSAFE’ in the basket. Customers ordering by telephone must quote the code ‘KEYSAFE’ when speaking to our customer service team.

See Terms & Conditions for details.

Get Immediate Assistance

Your alarm call will be immediately connected to our state-of-the-art control centre.

We will know that your fall alarm has activated and will immediately arrange to get you the most appropriate help.

We will:

  • Answer your call within 10 seconds (current audited data)
  • Assess your situation
  • Contact Emergency services if necessary
  • Alert loved ones of the circumstances

3 Reasons Why Customers Choose our Fall Plan

Here are three reasons why you should think about upgrading to a fall alarm if you are already considering ordering a personal alarm.

  1. Falling is the most common cause of admission to hospital for the over 65s, with 1 in 3 people in this age bracket falling each year.
  2. If you are over 80, there is a 50% chance you will have a fall this year.
  3. If you have already suffered a fall, you are very likely to experience another fall again this year.

If you or a loved one are unsteady on their feet or prone to suffering a fall, then a Fall Alarm would be definitely worth considering. You get that extra peace of mind knowing that the fall sensor will raise an alert even if you cannot.

Need More Than One Sensor?

Having an extra sensor is a great idea if there is somebody else living in your home who would also benefit from a careline alarm.

You might also find it useful to have an extra pendant button around the house somewhere you can easily reach it – just in case you forget to put yours on and you need help.

When placing your order, just select from the Optional Extras in the basket options.

Frequently Asked Questions

  • What does the £40 setup fee cover?

    This non-refundable fee of £40 enables us to prepare your careline alarm and collate all of your medical and emergency contact details on our systems.

  • How easy is it to set up my alarm?

    We provide everything you need including full-colour instructions that come in the box. You simply need a telephone socket and a power socket. If you run into difficulties, contact us and our team can assist you through the process.

  • How do you wear a Fall Alarm?

    Our fall sensor should be worn on your non-dominant hand (the opposite hand to the one you write with).

  • Can I wear my Fall Alarm in bed?

    Yes, you can wear your fall sensor in bed.

  • What is included in the Fall Alarm plan?

    Base unit, fall sensor wrist device with a range of up to 200m and 24/7 monitoring by our care team.

  • Can I wear a Fall Alarm in the bath or shower?

    Our wearable devices are waterproof. This means they are suitable to be worn in the bath or shower, but you must not fully submerge them in water for longer than 30 mins.

  • Will the fall sensor activate if I throw or drop it on the floor?

    No. The device is not designed to trigger if it's thrown on the floor or dropped.

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