Compassionate and Caring
Our team at Careline24 are trained to deal with the most stressful of situations in a calm and compassionate manner. Our team members are given at least six months of meticulous training before they become fully operational, with regular additional training given, so you can be assured you are in the hands of professional operators who are trained to the highest possible standards.
We endeavor to handle all emergency calls in a manner to make you feel at ease, confident that you are being looked after by a team that really cares and will do everything they can to get the help you need as fast as possible. A recent survey showed that 100% of our customers felt our care team were friendly, reassuring and understanding.