The Base Unit

The base unit is simple and quick to install and only requires a landline phone socket and power point to have you up and running in just a few minutes.

The unit boasts a powerful loudspeaker with a volume of over 90 decibels and a very sensitive microphone which can pick up sound from all over the house. This enables the user to have a two-way conversation with an operator in our monitoring centre when the alarm is triggered.

There are security measures put in place so that you’ll be alerted should you have a power outage or failure with your telephone line. If you do have a power outage, the alarm has a 120 hour back up battery.


  • Easy Installation
  • Easy to Use
  • Loudspeaker – Approx. 90db
  • 120 Hr Battery Backup
  • Table Stand Included
  • Power and Telephone Line Failure Alerts
  • Dimensions: 13cm x 17.5cm x 6.5cm

The Careline Pendant

The stylish and discreet push button pendant is lightweight and offers comfort and security to the user.

The careline pendant is connected wirelessly to the base unit and has a button which can be pressed in the event of an emergency. Once pushed, the user will be connected to an operator in the monitoring centre via the careline alarm base unit.

The button offers up to 100-meter range (328ft) therefore, depending on the setup and size of your property, the user can use the pendant in the garden and other areas of the house, which helps encourage independence while focusing on safety.

The pendant comes with a wearing kit, which enables flexibility when choosing how best to wear the pendant. It can be worn on the wrist, neck or attached to a belt clip. This can be interchanged when the user feels it’s suitable.

The pendant is waterproof and can be worn in the shower.


  • Lightweight
  • Waterproof
  • Range of up to 100m (328ft) from the Base Unit
  • Wearing Kit – Neck Lanyard or Wrist Strap

How It Works

Activate Your Fall Sensor

When you have a fall or feel unwell, simply press the button on your pendant to speak to our care team.

Speak to our Care Team

When your alarm has been activated, you’ll immediately go through to our experienced and friendly care team who will assess your needs.

Get Help

Our care team will call your keyholders or the emergency services to ensure you’re not alone and to get the medical attention you need.

* Special offer of £99 applicable for the first 12 months only. Initial fee applies. Renewal price for the second year will revert to our standard price of £139. See our terms and conditions for more details.

Please note, our website will be undergoing planned maintenance on Monday 4th January 2021 from 7.30am.